Security and your data
Two-step verification, data export and account deletion.
Guides
2 guides
FAQ
Quick answers about security and your data.
Who can see my trades?
Only you. Your journal is private. Nothing is shared unless you post it in the community yourself, or you add team members on Elite and give them access.
Do you sell my data or use it for advertising?
No. We do not sell your data, we do not use advertising trackers, and we measure site visits ourselves without storing IP addresses.
Is my data secure?
We use encrypted connections, store passwords and sensitive keys encrypted, limit what our admin team can access, and take regular backups. We recommend a strong password and two-factor authentication.
How do I turn on two-factor authentication?
In Settings → Security, in the “Two-factor authentication” row, click “Turn on”. Scan the code with an authenticator app such as Google Authenticator, Microsoft Authenticator or 1Password, then enter the 6-digit code. Keep the backup codes somewhere safe; they are how you sign in if you lose your phone.
Can I download a copy of my data?
Yes. In Settings → Security, in the “Download your data” row, click “Download”. You receive a full copy of your account data (trades, accounts, transactions, strategies, rules and more) in files that open in Excel or Google Sheets.
What are my rights over my data?
You can access, correct, download and delete your data, and you can do the download and the deletion yourself in Settings → Security. Details are in the privacy policy; for any other request, write to hi@jammalfx.com.