Getting started
Create your account, find your way around and set up the basics.
Guides
2 guides
FAQ
Quick answers about getting started.
What is JammalFX?
JammalFX is a trading journal and performance platform. You record your trades (or import them), and it shows you your real results: win rate, profit factor, drawdown, expectancy, what works by symbol, session and strategy, and whether you are following your own rules. It also includes a playbook for your strategies, discipline tools, a prop challenge tracker, risk calculators, an academy and a community of traders.
Who is JammalFX for?
For anyone who trades and wants to improve with data instead of memory: forex, metals, indices, futures, stocks and crypto traders, traders working on prop firm evaluations, and coaches or small teams who review trades together. It works for discretionary and rule-based trading alike.
Which markets does it support?
Forex, metals, indices, crypto, stocks, commodities and futures. You choose the market for each trade, and each trading account keeps its own currency.
Do I need to install anything?
No. Everything runs in your browser on desktop, tablet and phone. Create an account and you can log your first trade a minute later.
Do I have to connect my broker account?
No. You never share broker passwords or give JammalFX access to your trading account. You add trades yourself or import a statement file you download from your platform. JammalFX cannot place, change or close trades.
How do I create an account?
On the sign-in page choose “Create account” and enter your name, email and a password, or sign up in one click with Google. We then send you an email to confirm your address.
Can I sign in with Google?
Yes. With your permission we receive only your name, email address and profile picture from Google, and nothing else from your Google account.
I forgot my password. What should I do?
On the sign-in page choose “Forgot password” and enter your email. You will receive a secure link to set a new password. If you cannot find the email, check your spam folder.
I did not receive the confirmation email.
Check your spam folder first, then ask for a new email from your account. If it still does not arrive, contact support.
Where do I start after signing up?
- Add your trading account with its currency and starting balance.
- Log your recent trades, or import a statement from MT4, MT5 or a CSV file.
- Write your risk rules: risk per trade, daily loss limit and maximum trades per day.
- Review your analytics once you have a few trades.
The getting started guide walks you through each step.
How can I quickly understand how a feature works?
When you create something for the first time (an account, a trade, a strategy or a rule), you can choose “Start from scratch” or “Create a sample”. The sample is filled in so you can see how the feature works, and you can edit or delete it at any time.
What is the small info icon next to numbers and options?
You will find it next to the key numbers at the top of each feature and next to options that need explaining. Tap it to see what the number measures or what the option does, and tap outside to close it.
Does JammalFX work on my phone?
Yes. Every screen works on phone, tablet and desktop. You can also install JammalFX as an app on your home screen from the account menu → “Install the JammalFX app”, so it opens full screen without an app store.
How do I install the JammalFX app?
Open the account menu (your picture at the top of the screen) and choose “Install the JammalFX app”. You will see the steps for your device: iPhone and iPad, Android, or a desktop browser. The app is your full workspace with all your data, and it updates itself.
Is there a quick tour of the platform?
Yes. A short tour shows you around the first time you sign in, and “Complete your account” in the account menu lists the steps left to set up your journal.
How do I delete my account?
In Settings → Security choose “Delete account” and type the confirmation phrase. We recommend downloading a copy of your data first from the same screen. Deletion is permanent; we keep billing records only as long as the law requires, as described in the privacy policy.