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JammalFX is a trading journal and performance platform. You record your trades (or import them), and it shows you your real results: win rate, profit factor, drawdown, expectancy, what works by symbol, session and strategy, and whether you are following your own rules. It also includes a playbook for your strategies, discipline tools, a prop challenge tracker, risk calculators, an academy and a community of traders.

For anyone who trades and wants to improve with data instead of memory: forex, metals, indices, futures, stocks and crypto traders, traders working on prop firm evaluations, and coaches or small teams who review trades together. It works for discretionary and rule-based trading alike.

Forex, metals, indices, crypto, stocks, commodities and futures. You choose the market for each trade, and each trading account keeps its own currency.

No. Everything runs in your browser on desktop, tablet and phone. Create an account and you can log your first trade a minute later.

No. You never share broker passwords or give JammalFX access to your trading account. You add trades yourself or import a statement file you download from your platform. JammalFX cannot place, change or close trades.

On the sign-in page choose “Create account” and enter your name, email and a password, or sign up in one click with Google. We then send you an email to confirm your address.

Yes. With your permission we receive only your name, email address and profile picture from Google, and nothing else from your Google account.

On the sign-in page choose “Forgot password” and enter your email. You will receive a secure link to set a new password. If you cannot find the email, check your spam folder.

Check your spam folder first, then ask for a new email from your account. If it still does not arrive, contact support.

1. Add your trading account with its currency and starting balance.
2. Log your recent trades, or import a statement from MT4, MT5 or a CSV file.
3. Write your risk rules: risk per trade, daily loss limit and maximum trades per day.
4. Review your analytics once you have a few trades.

The getting started guide walks you through each step.

When you create something for the first time (an account, a trade, a strategy or a rule), you can choose “Start from scratch” or “Create a sample”. The sample is filled in so you can see how the feature works, and you can edit or delete it at any time.

You will find it next to the key numbers at the top of each feature and next to options that need explaining. Tap it to see what the number measures or what the option does, and tap outside to close it.

Yes. Every screen works on phone, tablet and desktop. You can also install JammalFX as an app on your home screen from the account menu → “Install the JammalFX app”, so it opens full screen without an app store.

Open the account menu (your picture at the top of the screen) and choose “Install the JammalFX app”. You will see the steps for your device: iPhone and iPad, Android, or a desktop browser. The app is your full workspace with all your data, and it updates itself.

Yes. A short tour shows you around the first time you sign in, and “Complete your account” in the account menu lists the steps left to set up your journal.

In Settings → Security choose “Delete account” and type the confirmation phrase. We recommend downloading a copy of your data first from the same screen. Deletion is permanent; we keep billing records only as long as the law requires, as described in the privacy policy.

Yes. The Free plan has no time limit and needs no card. It includes the journal with one trading account, up to 30 trades a month, one strategy in your playbook, core analytics, the calculators, up to 5 academy courses and the community. Compare everything on the pricing page.

Pro removes the trade limit and gives you up to 5 trading accounts, 10 strategies and 4 screenshots per trade, plus statement import, full analytics, reports, the discipline tools (rules, goals and reviews), two-factor authentication, data export and every academy course. Current prices are on the pricing page.

Everything in Pro, with unlimited accounts and strategies, 8 screenshots per trade, the prop challenge tracker, advanced reports, and Team, so a coach or a small desk can review trades together with permissions you control.

Paid plans start with a free trial (7 days) the first time you subscribe. You may be asked for a payment method to verify it, without being charged. We email you a reminder before the trial ends, and if you cancel before then you pay nothing. The trial is available once per account.

The trial is once per account. If you subscribed before (with a trial or a payment) and your plan ended, a new subscription is paid from the first day. If a renewal payment fails, “My plan” shows a “Pay now” button so you can pay with your card or another one and your plan comes back straight away.

The features are the same. Monthly gives you full flexibility, and yearly costs less over the year. The saving is shown on the switch on the pricing page.

Yes, at any time from “My plan” in the app. The difference is prorated for the remaining time, and you see the amount before you confirm.

From “My plan” in the app, in one click and with no fees. Your plan stays active until the end of the paid period and then does not renew. You can resume the renewal before it ends.

Nothing is deleted. Your trades, accounts, notes, screenshots and strategies stay in your account, and you move back to the Free plan limits. When you renew, every feature unlocks again with your data where you left it.

You pay by card through an authorised payment partner that acts as the merchant of record, over an encrypted connection. JammalFX never stores your card details. You receive a confirmation email and a receipt for every payment, and the payment partner’s name may appear on your bank statement.

Because our payment partner is the merchant of record, it calculates and collects the sales tax or VAT that applies in your country and shows it at checkout before you pay. Your receipt lists the tax separately.

In “My plan” → “Payment history” you can see every payment and download its receipt. A copy is also emailed to you after each payment.

Check the card’s balance and expiry date, then update your payment method from “My plan”. We retry the renewal automatically over the next few days and email you, and your data stays safe in the meantime.

In “My plan” choose “Update payment method” and enter the new card. It is used for your next renewal.

Yes. You can ask for a full refund within 14 days of your first payment or of a yearly renewal, and we always refund any amount charged by mistake. The details are in the refund policy; request it from support.

Prices may change in the future, but a change never applies to a period you have already paid for. We tell you the new price before your renewal, and you can cancel before it applies.

Add a coach or teammates to your workspace and choose what each person can see or edit in every feature. You can change their access or remove them at any time, and their access stops immediately.

The account, symbol, direction (long or short), entry and exit times and prices, size, stop loss and take profit, fees and swap, the strategy you used, tags such as setup or mistake, your notes, and screenshots of the chart before and after. Only the basics are required; the rest makes your analytics more useful.

R is the net result of a trade divided by the money you risked at entry. When you set a stop loss, the risk is calculated from the entry, the stop and the size. A trade that made twice what it risked is +2R, and a full stop-out is −1R.

Yes. Save it as open and add the exit later. Open trades are not counted in your statistics until they are closed.

The Free plan includes 30 trades a month. Pro and Elite have no trade limit.

JPG, PNG and WEBP up to 3 MB per image. The number of screenshots per trade depends on your plan: 1 on Free, 4 on Pro and 8 on Elite.

Keep a short, consistent list: setups (breakout, pullback), conditions (news, trend day) and mistakes (moved stop, early exit). Analytics can then show you which tags make or cost you money.

Yes, on Pro and Elite. Upload a “Detailed statement” from MT4 or a “Report” from MT5 (saved as HTML), or any CSV file. You check the column mapping and preview the first trades before anything is saved.

Most exports from brokers, platforms and spreadsheets. The separator and encoding are detected automatically, the columns are matched by name, and you can change the mapping before you confirm. Files can be up to 5 MB.

Trades that are already in the account (same account and ticket number) are skipped, so you will not get duplicates. The summary tells you how many trades were imported, skipped or had errors.

Statements use the broker’s server time. Choose the right time zone in the import step and the times are converted to your own time zone.

No monthly trade limit, more screenshots per trade (4 on Pro, 8 on Elite) and statement import from MT4, MT5 or CSV.

Yes. Each account has its own type (live, demo or prop), broker name, currency and starting balance. The number of accounts depends on your plan: 1 on Free, 5 on Pro and unlimited on Elite.

From the starting balance, plus the net result of your closed trades, plus deposits and minus withdrawals you record on the account. If it does not match your broker, check for missing trades, fees or transfers.

Each account keeps its own currency. Totals across accounts in different currencies are not converted; they are shown per currency so the numbers stay exact.

One on the Free plan, up to 5 on Pro and as many as you need on Elite. Every account keeps its own currency and balance history.

Profit factor is your gross profit divided by your gross loss. Above 1 means your winners outweigh your losers over the period; below 1 means the opposite. It is most meaningful over a large number of trades.

The average result per trade over the period, in money and in R. It combines your win rate with the size of your wins and losses, which is why a low win rate can still be profitable.

Maximum drawdown is the largest fall of your equity from a peak to a later low, based on closed trades in the period you select.

The core metrics: net P&L, win rate, profit factor, average win and loss, and the equity curve. Pro adds the full breakdowns by symbol, session, weekday, strategy and tag, and the reports.

No. Every metric describes trades you have already taken. Past results do not guarantee future results, and nothing on the platform is investment advice.

On Pro: breakdowns by symbol, session, weekday, strategy and tag, R-multiple distribution, streaks and the weekly and monthly reports. Elite adds advanced reports.

Weekly and monthly summaries of your trading you can review, download or print, on Pro. Elite adds advanced reports that compare periods and go deeper into your risk and consistency.

Yes. Every report can be downloaded or printed, so you can keep it with your own records or review it with a coach.

A place to write down each strategy you trade: the setup, entry and exit rules, risk and a checklist. Link trades to a strategy and you can see how each one performs. Free includes 1 strategy, Pro 10 and Elite unlimited.

On Pro you set your own rules (for example risk per trade, a daily loss limit or a maximum number of trades a day), goals for the week or month, and short reviews. Your home screen shows how you are doing against today’s rules, so breaking a rule is something you see, not something you discover later.

No. JammalFX is not connected to your broker and cannot block trades. It shows you clearly when a rule is reached so you can stop yourself.

Rules, goals and reviews are part of Pro and Elite. The playbook itself is on every plan: 1 strategy on Free, 10 on Pro and unlimited on Elite.

On Elite you add your evaluation with its rules (profit target, daily loss limit, maximum loss, minimum trading days and time limit) and link it to the account you trade. JammalFX then shows your progress against each rule and how much room you have left.

Yes, with any firm, because you enter the rules yourself. Firms calculate some rules differently (for example on balance or on equity, or at a specific reset time), so set them exactly as your firm describes them.

It helps you stay inside the rules and see your risk clearly, but it cannot guarantee a result. Your prop firm’s own dashboard remains the official record.

A position size calculator, a pip value calculator and other risk tools, available on every plan. The public versions on our site work without an account.

A curated list of tools traders use, grouped by purpose: charting, platforms, data, news and calendars, journaling and more. The tools are third-party services; their prices and policies belong to their owners, and a listing is not a recommendation to trade with anyone.

Practical courses on trading process: risk management, journaling, reviewing your trades, psychology and building a plan. You find them in “Academy” inside the app. The Free plan includes up to 5 courses, and paid plans include all of them.

No. The courses are general education about process and risk. They do not tell you what to buy or sell, and they do not promise results.

Yes. Each lesson continues where you stopped, and a lesson is marked done after you watch most of it or click “Mark as done”. A “Continue where you left off” card appears in the academy and on your home screen.

Yes, for courses that include one. When you finish every lesson you receive a certificate of completion with your name, a unique number and a QR code. Download it as a PDF and share its public verification link.

Yes. Every lesson has a “My notes” tab that only you can see, and a “Resources” tab with the files and links for the lesson.

Up to 5 courses on the Free plan, and every course on Pro and Elite. Some courses may be marked “For members” and need a paid plan.

A place to share trade reviews, questions and lessons with other traders: post, comment and react, and earn points that raise your level on the leaderboard.

No. Signals, trade calls presented as advice, paid group promotion, referral spam and performance claims you cannot back up are not allowed. Share your process and your reviews instead. See the acceptable use policy.

Your name, picture and what you post. Your email address is never shown to other members, and your journal stays private unless you share a trade yourself.

Use the report button on the post or comment. Our team reviews reports confidentially and takes the right action.

Under the post text there is a toolbar: image, link, video, poll and emoji. For a video, paste a YouTube or Vimeo link and it plays inside the post. A poll has two to six options, and each member has one vote they can change. A poll cannot be edited after the first vote.

Times are stored in UTC and shown in the time zone you choose in Settings, so sessions and daily results match your own day.

The bell collects what matters to your trading: rules you reached, goals, prop challenge alerts, community replies and platform updates. In Settings you choose which ones you also receive by email.

No. The bell updates by itself while you work, checking quietly about once a minute and when you come back to the page. With device notifications turned on, new ones arrive instantly.

Yes. In Settings → Notifications turn on “Notifications on this device”. Turn it on for each device you want and switch it off at any time. On iPhone, install the app first.

Yes. Switch between light and dark with the moon or sun button at the top, and your browser remembers your choice.

New features appear in the “Updates” tab of the notification bell, and the full history is on the changelog.

Yes. The small help button in the bottom corner of the screen shows the questions about the feature you are using, without leaving the page.

Only you. Your journal is private. Nothing is shared unless you post it in the community yourself, or you add team members on Elite and give them access.

No. We do not sell your data, we do not use advertising trackers, and we measure site visits ourselves without storing IP addresses.

We use encrypted connections, store passwords and sensitive keys encrypted, limit what our admin team can access, and take regular backups. We recommend a strong password and two-factor authentication.

In Settings → Security, in the “Two-factor authentication” row, click “Turn on”. Scan the code with an authenticator app such as Google Authenticator, Microsoft Authenticator or 1Password, then enter the 6-digit code. Keep the backup codes somewhere safe; they are how you sign in if you lose your phone.

Yes. In Settings → Security, in the “Download your data” row, click “Download”. You receive a full copy of your account data (trades, accounts, transactions, strategies, rules and more) in files that open in Excel or Google Sheets.

You can access, correct, download and delete your data, and you can do the download and the deletion yourself in Settings → Security. Details are in the privacy policy; for any other request, write to hi@jammalfx.com.

No. JammalFX is a record-keeping and education tool. Nothing on the platform, in the academy or in the community is investment, financial or tax advice, and nothing is a recommendation to buy or sell anything. You make your own decisions and are responsible for them. Read the risk disclaimer.

No. JammalFX is not a broker, an exchange or an investment firm. We do not hold your money, execute trades, provide signals, copy trading or managed accounts.

No, and we never will. JammalFX helps you understand and improve your own trading; it does not tell you what to trade.

Trading leveraged products such as forex, CFDs, futures and crypto carries a high risk of losing money quickly, and you can lose more than you expect. Only trade with money you can afford to lose, and make sure you understand the products you trade.

From the contact page by choosing the reason for your message, or by email: hi@jammalfx.com for general questions and support@jammalfx.com for technical help and billing.

We reply to support messages within 3 business days at most, and usually much sooner.

We would love to hear it. Send it from the contact page and choose “General”. Many features start as a member’s suggestion.

The JammalFX blog has practical articles on journaling, risk management, reviewing trades and prop evaluations, and the help center explains every feature step by step.