Always-encrypted connection
Everything between your device and JammalFX travels over HTTPS, so nobody on the same network (a cafe Wi-Fi, for example) can read your journal or your password.
Your trading journal, kept private and secure
A plain explanation of how we protect your account and trading data in JammalFX, and what we never do with it.
- Encrypted connection
- Two-step verification
- No broker access
- Your data is yours
Passwords nobody can read
We never store your password as typed, only as a one-way hash that cannot be reversed. Not even the JammalFX team can see it, and sign-in pauses after repeated wrong attempts.
Two-step verification
Turn it on in Settings → Security: after your password, we ask for a code from the authenticator app on your phone, with backup codes in case you lose it. It is mandatory for every JammalFX team member.
Your sessions and devices
See your active sessions in Settings → Security and sign out of every other device in one click if anything looks wrong.
Protection from bots
Sign-up, sign-in and contact forms are protected from automated attempts and spam, usually without asking you to solve puzzles.
We never see your card
Payments go through a certified global payment provider compliant with the card security standard (PCI DSS). Your card details go straight to them and are never stored on JammalFX servers.
Your trading data stays private
Your trades, accounts, balances and notes are visible to you only. Member pages are never indexed by search engines, and your email is never shown to other members.
No access to your broker
JammalFX never asks for your broker password and cannot place, change or close trades. You add trades by hand or import a statement file, nothing more.
A team with limited access
Each JammalFX team member sees only what their task needs, every admin action is recorded in the activity log, and two-step verification is mandatory for them.
Daily backups
We back up the platform every day and keep the copies apart from the main server, so your journal survives an outage.
Your data is yours
Download a full copy of your trades and accounts at any time in files that open in Excel or Google Sheets, or delete your account yourself in Settings → Security.
What we never do
- We never sell your data or your trading history to anyone.
- We never show ads or use advertising trackers.
- We never ask for your broker login or trading account password.
- We never ask for your JammalFX password by email or message.
- We never hold your funds or execute trades on your behalf.
Tips to protect your account
- Turn on two-step verificationThe strongest protection for your account, and it takes one minute.
- A password just for JammalFXDo not reuse your email or broker password; a password manager helps.
- Watch out for fake emailsOur emails come only from the JammalFX domain and never ask for a password or verification code.
- Review your sessionsIf a device looks unfamiliar, sign out of other devices and change your password right away.
Security questions
Can the JammalFX team see my trades?
Nobody on the team opens your journal unless you ask for help with a problem, or to protect the platform from abuse, and every admin action is recorded. Details are in the privacy policy.
Do you connect to my broker account?
No. JammalFX is a journaling and analytics tool, not a broker. We never ask for your broker login and cannot place or close trades. You record trades yourself or import a statement file exported from your platform.
What should I do if I think someone accessed my account?
Change your password right away, then in Settings → Security sign out of every other device and turn on two-step verification. If you notice a change you did not make, contact us and we will help.
If I delete my account, is my data really deleted?
Yes. Deleting your account in Settings permanently removes your trades, accounts, strategies, rules and notes. Download a copy of your data first. We may keep payment records only for as long as accounting law requires.
Is paying for JammalFX safe?
Yes. Payments go through a certified global payment provider compliant with PCI DSS, and your card details never touch our servers. You can stop renewal at any time from "My plan".
Trading involves substantial risk of loss. JammalFX is a journaling and analytics tool, not a broker, and does not provide investment advice. Risk disclaimer