Plans and billing

Yes. The Free plan has no time limit and needs no card. It includes the journal with one trading account, up to 30 trades a month, one strategy in your playbook, core analytics, the calculators, up to 5 academy courses and the community. Compare everything on the pricing page.

Pro removes the trade limit and gives you up to 5 trading accounts, 10 strategies and 4 screenshots per trade, plus statement import, full analytics, reports, the discipline tools (rules, goals and reviews), two-factor authentication, data export and every academy course. Current prices are on the pricing page.

Everything in Pro, with unlimited accounts and strategies, 8 screenshots per trade, the prop challenge tracker, advanced reports, and Team, so a coach or a small desk can review trades together with permissions you control.

Paid plans start with a free trial (7 days) the first time you subscribe. You may be asked for a payment method to verify it, without being charged. We email you a reminder before the trial ends, and if you cancel before then you pay nothing. The trial is available once per account.

The trial is once per account. If you subscribed before (with a trial or a payment) and your plan ended, a new subscription is paid from the first day. If a renewal payment fails, “My plan” shows a “Pay now” button so you can pay with your card or another one and your plan comes back straight away.

The features are the same. Monthly gives you full flexibility, and yearly costs less over the year. The saving is shown on the switch on the pricing page.

Yes, at any time from “My plan” in the app. The difference is prorated for the remaining time, and you see the amount before you confirm.

From “My plan” in the app, in one click and with no fees. Your plan stays active until the end of the paid period and then does not renew. You can resume the renewal before it ends.

Nothing is deleted. Your trades, accounts, notes, screenshots and strategies stay in your account, and you move back to the Free plan limits. When you renew, every feature unlocks again with your data where you left it.

You pay by card through an authorised payment partner that acts as the merchant of record, over an encrypted connection. JammalFX never stores your card details. You receive a confirmation email and a receipt for every payment, and the payment partner’s name may appear on your bank statement.

Because our payment partner is the merchant of record, it calculates and collects the sales tax or VAT that applies in your country and shows it at checkout before you pay. Your receipt lists the tax separately.

In “My plan” → “Payment history” you can see every payment and download its receipt. A copy is also emailed to you after each payment.

Check the card’s balance and expiry date, then update your payment method from “My plan”. We retry the renewal automatically over the next few days and email you, and your data stays safe in the meantime.

In “My plan” choose “Update payment method” and enter the new card. It is used for your next renewal.

Yes. You can ask for a full refund within 14 days of your first payment or of a yearly renewal, and we always refund any amount charged by mistake. The details are in the refund policy; request it from support.

Prices may change in the future, but a change never applies to a period you have already paid for. We tell you the new price before your renewal, and you can cancel before it applies.

Add a coach or teammates to your workspace and choose what each person can see or edit in every feature. You can change their access or remove them at any time, and their access stops immediately.