Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the jammalFX website, dashboards, tools, content, and related services… By accessing or using the Service, you agree to these Terms.


1) Eligibility and account

You must be at least the age of majority in your country (or 18, whichever is higher) to use the Service. You agree to provide accurate account information and to keep it updated.

You are responsible for safeguarding your login credentials and for all activity under your account. Notify us immediately if you suspect unauthorized access.


2) The Service and acceptable use

jammalFX provides trading-related tools (e.g., journal, performance tracking, psychology tools, checklists, planning features) and educational content.

You agree not to:

  • Use the Service for unlawful, harmful, or fraudulent purposes
  • Attempt to access other users’ accounts or data
  • Reverse engineer, copy, or abuse the Service, including scraping or automated extraction without permission
  • Upload malicious code or interfere with the Service’s security or operation
  • Misrepresent your identity or your results

We may suspend or terminate accounts that violate these Terms.


3) No financial advice; risk disclaimer

jammalFX is an educational and productivity platform. We do not provide investment, legal, tax, or financial advice.

Trading involves substantial risk and may not be suitable for everyone. You are solely responsible for your trading decisions, risk management, and outcomes. Past performance is not indicative of future results.

Nothing on the Service constitutes a recommendation, solicitation, or endorsement to buy, sell, or hold any financial instrument.


4) Subscriptions, billing, and payments

Some features require a paid subscription (“PRO”) or other paid plans.

By subscribing, you authorize us (and our payment providers) to charge your chosen payment method on a recurring basis according to the plan you select, including applicable taxes.

Renewals

Subscriptions renew automatically unless you cancel before the renewal date.

Price changes

We may change pricing or plan features. If required, we will provide notice before changes take effect for your next billing cycle.

Failed payments

If a payment fails, we may retry and/or suspend access to paid features until payment is successful.


5) Refunds and cancellations

Unless a separate refund policy is published on the website and applies to your purchase, subscription fees are generally non-refundable.

You may cancel your subscription at any time. Cancellation stops future renewals, and you will typically retain access until the end of your current billing period.

If you believe a charge was made in error, contact support with the transaction details.


6) User content

You may submit content into the Service (e.g., journal entries, trade notes, tags, checklists) (“User Content”).

You retain ownership of your User Content. By using the Service, you grant us a limited license to host, store, process, and display your User Content solely to provide and improve the Service.

You are responsible for your User Content and confirm you have the rights to submit it.

We may remove content that violates these Terms or applicable laws.


7) Intellectual property

The Service, including its software, design, text, graphics, logos, and all non-user content, is owned by jammalFX or its licensors and is protected by intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of the Service or included content unless you have our written permission.


8) Third-party services and links

The Service may integrate with or link to third-party services (e.g., payment providers, brokers, prop firms, analytics tools). We do not control these third parties and are not responsible for their content, availability, or practices.

Your use of third-party services is governed by their own terms and policies.


9) Availability, changes, and termination

We may modify, suspend, or discontinue all or part of the Service at any time.

We may suspend or terminate your access if:

  • You violate these Terms
  • Your use creates risk or legal exposure
  • Required by law or a legitimate security concern

You may stop using the Service at any time.


10) Disclaimers

The Service is provided on an “as is” and “as available” basis.

To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee that the Service will be uninterrupted, error-free, or that any results you obtain will be accurate or reliable.


11) Limitation of liability

To the maximum extent permitted by law:

  • jammalFX will not be liable for indirect, incidental, special, consequential, or punitive damages
  • Our total liability for any claim related to the Service will not exceed the amount you paid to us for the Service in the 3 months before the event giving rise to the claim (or the minimum allowed by law if lower limits are not enforceable)

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.


12) Indemnification

You agree to indemnify and hold harmless jammalFX and its owners, employees, and partners from claims, damages, losses, and expenses (including legal fees) arising from your use of the Service, your User Content, or your violation of these Terms.


13) Privacy

Your use of the Service is also governed by our Privacy Policy.


14) Governing law and dispute resolution

These Terms are governed by the laws of the jurisdiction where jammalFX operates, unless mandatory local consumer laws apply.

Before filing a formal claim, you agree to contact us to attempt to resolve the dispute informally.

If disputes cannot be resolved, they will be handled in the competent courts of the applicable jurisdiction, unless otherwise required by law.


15) Changes to these Terms

We may update these Terms from time to time. We will update the “Last updated” date at the top. Continued use of the Service after changes become effective constitutes acceptance of the updated Terms.


16) Contact

For questions about these Terms:

jammalFX Support
Email: support@jammalfx.com
Website: jammalfx.com